FAQs

What is FewClix?

FewClix is an email productivity application for Lotus Notes versions 6.x, 7.x and 8.x. It provides significant enhanced capability for end users, primarily in the areas of email search and email organization.

How do I launch FewClix?

In your Lotus Notes email client, select "Actions" from the top menu and click on "FewClix" from the drop down list.

I just launched FewClix for the first time and I see this "Execution Security Alert". Is it safe to continue?


 

What does this alert mean? - This is a security alert that you will see when you open any Notes application for the first time. Lotus NOtes is telling you that a new agent (signed by Synaptris) is requesting access to your mail file.

Are my mails secure? - Absolutely. FewClix accesses your mail though the Lotus Notes API which requires you to be logged into Notes using your Notes Id. Nobody can access your email using Lotus Notes or FewClix without your Id file and password.

What do I do? - Simply select the last option "Start trusting the signer to execute this action".

I encountered the following message while trying to open an email in FewClix - "The document specified by the link cannot be located within the linked-to database"

What does this mean? - This is a Notes error that is displayed when you attempt to open an email from a mail / archive file in FewClix that you have not opened in Notes before.

What do I do? - Please ensure that you open all mail / archive files in Notes before you access them with FewClix.

Is FewClix compatible with my operating system?

FewClix currently supports Windows XP, Windows Vista and Windows 7 operating systems.

Is FewClix compatible with my version of the Lotus Notes client?

FewClix currently supports Lotus Notes 6.x, 7.x and 8.x versions.

Does FewClix modify email data in my Notes client?

No, it does not. FewClix is a non-intrusive program that does not modify the user’s email data. It performs a “Read Only” operation to retrieve email data and displays it in a manner that facilitates search and mail organization.

While performing any operation on an email (editing, new email creation, moving emails to a folder, deleting an email, etc) in FewClix, it hands the operation back to the Notes client, and the operation is performed by the Notes client.

Does FewClix slow down or otherwise impact the performance of my Notes client?

No, it does not. FewClix reads email data from the Notes database using native Notes APIs similar to the Notes client itself. The user experience from a performance standpoint is very similar to the experience with the Notes email client.

Does using FewClix affect how I work within my Notes client?

No, it does not. All interaction between FewClix and Notes email database are governed by the Notes ID that is used to login to the client. The user can only access emails based on permissions natively defined by Notes.

How can I be sure that FewClix does not impact Lotus Notes client functionality or operations?

Synaptris has been a specialist in building products for the Lotus Notes application platform for over 10 years. The IntelliPRINT product family from Synaptris is the world's leading information management solution for Lotus Notes & Domino. FewClix uses the same integration approach as our IntelliPRINT offerings, which does not impact Lotus Notes functionality or performance.

IntelliPRINT offerings are deployed at over 2,000 customer locations globally and in some of the most secure and mission critical environments including Asea Brown Boveri (ABB), Department of Foreign Affairs & Trade (Australia), Federal Aviation Administration (FAA), Goodyear, HSBC, US Navy Federal Credit Union, US Army and over one hundred other Fortune 1000 enterprises.

Are your solutions certified by IBM?

Yes. All IntelliPRINT products are certified by IBM and have also won IBM Lotus awards every year for the last 3 years.

We have followed the same guidelines for the development of FewClix that we have used for our IntelliPRINT products, and FewClix is compliant with IBM’s certification requirements and standards. FewClix is currently scheduled for the IBM certification process.

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